Why You Should Have a Backup Internet Connection for Your Business

Does it make sense to have a backup connection for your business? Most companies that have a mission critical need for internet service should have a backup or failover internet connection for their office.

There are a number of variables that can affect your business internet service. Your provider could experience a network outage, construction in your area could cause a cut in your line, or a number of other issues that would cause you to be out of service. This can be a costly experience in both loss of productivity and customer experience.

The Cost of Downtime

When your internet goes down, so does your business. Consider these impacts:

• Lost Productivity: Employees can't access cloud applications, email, or business tools
• Customer Experience: Clients can't reach you, orders can't be processed
• Revenue Loss: Every minute of downtime translates to lost business opportunities
• Reputation Damage: Unreliable connectivity affects how clients perceive your business

Types of Backup Connections

There are several options for backup internet connectivity:

• Cable as backup to fiber: Provides redundancy on different infrastructure
• DSL as backup: Cost-effective option for smaller offices
• Fixed wireless: Uses different physical path than wired connections
• LTE/5G cellular backup: Provides completely independent connectivity

Key Considerations

When setting up a backup connection:

Bottom line, it pays to have a backup internet connection and a disaster recovery plan in the event of an outage. The small monthly investment in a backup connection is far less than the cost of extended downtime.

Contact Comsource Communications to discuss backup internet options for your Phoenix area business. Call 480-656-4655 or email info@comsourcemail.com.